COVID-19 Update

Motion Technologies Current Service and Information Update

Update 14/04/2020

Our workshop and goods dispatch have not been affected and remain open.  Visit’s to our premises are strictly via appointment only, and government social distancing rules applies.

Our administration staff and sales engineers are working remotely. Our office manager is taking all calls which will distribute to the appropriate person to call or email back.

Freight lead times from overseas suppliers have been affected though our sales personnel are taking this into account in the lead times quoted. Airfreight is still working though in some country’s restrictions on max weight allowed for pickup has occurred. Sea freight has been hit and miss as less sea vessels are sailing due to restrictions of multi-port stops. Best efforts by the Motion Technologies team will be made on freight lead times. We will keep you informed of any delays if they occur.

Prices quoted have always been subject to exchange rate fluctuation for account holders, where by a move of exchange rate of less or greater than 2% invokes it. This will be seen on our invoices as an additional line value. Please liaise with your sales contact if your system cannot accommodate this. We are offering pre-payment for account and non-account holders to eliminate exchange rate fluctuation.

No Efpos payments in person please. Our sales staff will request your credit card details or send a proforma invoice for direct deposit.

We apologise for any inconveniences caused, and we thank you for your continued support.

In this time of uncertainty with the Coronavirus (COVID-19) pandemic we want to ensure that the health and safety of our staff and customers is of the highest priority.

We have therefore implemented some changes to our trading to alleviate the risk of the virus spreading, however we anticipate operating as best as we can under the circumstances to fulfil and despatch orders as quickly as possible.

We’d like to thank our customers and teams for their patience and understanding as we work through this challenging period.

Motion Technologies